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Home / Privacy Policy
Privacy
Privacy Policy
This policy explains what information we collect, how we use it, and what choices you have. We aim to keep this clear and easy to read.
- âś” We do not sell personal data
- ✔ We use affiliate links (see “How we make money”)
- âś” You can contact us with questions
Last updated: 8 February 2026
1) Who we are
Who is responsible for this website.
Secure Insurance is an information and comparison-support website under the TwentyOne Group banner. We link to insurers and comparison partners so you can request quotes and compare options.
If you need to contact us about privacy, use the details in section 10.
2) Information we collect
What we may collect when you use the site.
Technical & usage data
We may collect basic technical information such as browser type, device type, pages visited, and approximate location (e.g., country/region) to understand how the site is used.
Affiliate link data
When you click an outbound “Get quote” / “Start comparison” link, our partners may record that you came from our site. This can involve identifiers or tracking parameters.
Cookies & similar technologies
Cookies (and similar technologies) may be used for essential site functionality and (optionally) analytics.
Read our Cookie Policy →3) How we use your information
Why we process data and what we do with it.
To respond to enquiries
So we can reply to messages you send us and provide support.
To improve the website
To understand what content is helpful and make the site easier to use.
To operate affiliate relationships
To record referrals to insurers and comparison partners. This may allow us to earn commission.
How we make money →To protect the site
To help prevent fraud, abuse, and security issues.
4) Legal bases
We aim to use an appropriate legal basis for processing.
- Legitimate interests (e.g., improving the site, preventing abuse, measuring performance in a privacy-respecting way).
- Consent (e.g., where optional cookies/analytics are used and you choose to accept them).
- Contract / pre-contract steps (e.g., where you request information or services from a third party via links).
- Legal obligation (e.g., where we must keep records for compliance).
Helpful references: ICO privacy notice guidance and “right to be informed” pages: ICO: what goes in a privacy notice, ICO: what privacy info to provide.
5) Who we share information with
When information may be shared with others.
Insurance providers & comparison partners
If you click an outbound link, the destination site may collect information directly from you when you request a quote. Their own privacy policies will apply.
Service providers
We may use hosting, security, and analytics providers to operate the site. They may process data on our behalf.
Legal / safety reasons
We may share information if required by law or to protect our rights, users, or systems.
We don’t sell personal data
We do not sell personal information to data brokers.
6) International transfers
Where data might be processed outside the UK.
Some service providers (or partners) may process data outside the UK. Where this happens, we aim to ensure appropriate safeguards are in place (such as contractual protections).
7) How long we keep information
Retention depends on what data it is and why we need it.
- Contact messages: kept as long as needed to respond and keep reasonable records, then deleted/archived.
- Analytics/usage data: kept for a limited period (often months) depending on tooling and settings.
- Security logs: kept as needed to protect the site and investigate issues.
8) Your rights
You may have rights over your personal information.
Depending on your circumstances, you may have rights such as access, correction, deletion, restriction, objection, and data portability. You may also be able to withdraw consent where consent is the basis used.
To exercise your rights, contact us using the details in section 10. We may need to confirm your identity.
9) Children
This site is intended for a general audience.
Our content is aimed at adults looking to compare insurance products. We do not knowingly collect personal information from children.
10) Contact us / complaints
Questions, requests, or concerns.
Contact
Email: mail@twentyonegroup.com
Please include “Privacy” in the subject line.
Complain to the ICO
If you’re unhappy with how we handle information, you can also raise concerns with the UK Information Commissioner’s Office (ICO).
ICO: https://ico.org.uk/